Frequently Asked Questions

Below you will find a list of frequently asked questions. We have tried to anticipate all possibilities. However, if you have not found an answer, please use our chat.

How much will I pay to use the system?

Prices vary based on the selected plan. Our billing model is structured around the contact limit per account. If you have your own contact database in .CSV, .XLSX, .ODS, or .XLS format, you can effortlessly import it to manage all contacts in one place. This simplifies organizing and coordinating your team’s efforts. Conduct sales and marketing campaigns for your contacts and monitor activities seamlessly. With the STARTER plan, you have free access to the system for up to 250 contacts, allowing you to explore essential features of the DMSales platform.

What are points for?

After selecting plan, each user receives a package of points which they can use for selected services on dmsales.com. The price list specifies the point value for each service. You can easily add points to your account at the Settlement Center.

What are the consequences if I choose not to renew my current plan for another month?

At the end of the billing period, an invoice is issued. If payment is not made within 7 days, access to the system will be suspended. Access is restored upon payment of the outstanding amount. The plan is extended for another month from the date of payment, not the date of transfer.

If access is lost and you wish to regain it, you must select a plan (the date starts from the day of purchase).

Is your data compliant with GDPR policies?

Yes, our sales contacts comply with GDPR requirements. As a company specializing in qualified sales and marketing contacts, we adhere fully to GDPR regulations and provide comprehensive support to our clients. The professional contacts from DBMS Sp. z o.o. data resources have marketing consents obtained in accordance with GDPR standards. Our entire process is overseen by a Data Protection Officer. Contacts sourced from public resources are publicly available on the internet and collected in compliance with applicable company registry laws. When using DMSales, users assume the role of Data Controller. Our Data Protection Officer oversees the entire process. For more information about consents, please refer to our link.

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